The leader in self-service solutions for hoteliers

For the last 20 years – Ariane’s mission has been to help hoteliers simplify guest arrivals, improve guest satisfaction, and increase profitability by offering advanced and fully automated self-service solutions.

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About Ariane

Ariane Systems is the world leader in providing self-check-in and out solutions for the hotel industry with more than 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment. All self-service solutions from Ariane are cloud based.

Self-service solutions for hoteliers

Outdoor solutions

Outdoor kiosk solutions are built to endure the most challenging environments.

Indoor solutions

Make our self-service solutions
an integrated part
of your hotel reception.

Mobile solutions

Check-in and out on the web is a fast and convenient solution to check in and out in a few simple steps.

Why Ariane?

World-leading self check-in solutions for Hospitality

From small to large hotels, 1 to 5 stars, business and leasure, boutique and hostels – Ariane’s solutions can help make check-in Safe, Simple, and Efficient for every type of hotel. All of our solutions can easily be adapted to fit the specific needs and reflect your hotel’s design.

Quality Standards

Seamless Guest Experience

We deliver fast, intuitive, and reliable self check-in and check-out solutions that remove friction from the guest journey. Whether through mobile devices or indoor and outdoor kiosks, our systems empower guests with control, speed, and convenience—ensuring a smooth arrival and departure every time.

Reliable Technology, Designed for Every Hotel

Built for hotels of all sizes and formats, our solutions combine robust hardware, secure integrations, and adaptable design. From 24/7 outdoor kiosks to fully integrated mobile check-in, we ensure maximum availability, safety, and performance while seamlessly connecting with PMS, keycard, and payment systems.

Frequently Asked Questions

Find answers to common questions about our products and services

Arriving and departing hotel guests can use the kiosk to:

  • Check in to their room and pick up the room key in a few simple steps. This includes completion of registration card, passport scanning, adding products and credit card payment.
  • Check-out and leave the hotel. This includes reviewing any expenses, update of billing address and credit card payment.
  • Walk-in when arriving without a hotel reservation. This includes selecting an available room and completing the same steps as for regular check-in. 
  • In-house (already checked-in guests) can use the kiosk to create an additional or replacement key.
  • Pick-up room keys
  • in less than 20 seconds by scanning a QR code if pre-check-in was done online before arrival. 

A self-service solution is often a supplement to regular assisted check-in. It brings additional value to hotel guests by providing a choice on how to best interact with the hotel.

  • Available 24/7 allowing guests to check-in late at night in hotels with limited staff availability
  • Simple interaction in the guests own language
  • Express service – no need to wait in line for manual check-in during busy hours
  • Safe and near-contactless check-in experience with zero need for direct interaction with hotel staff
  • Automatically encoded electronic keycards – go straight to room after completing the check-in

Hotel self-service is meant to enhance the guest experience and augment the hotel staff to give the same level of service with:

  • Reduced staff cost
  • High availability
  • A consistent arrival and departure experience
  • Improved upselling results
  • Advanced ID and Passport verification and scanning
  • Improved guest satisfaction

We believe our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service help reduces cost, provide additional revenue from upselling and increase guest satisfaction.

Contact us for a detailed analysis of the projected cost savings and revenue for your hotel!

We handle all payments with extreme care. All payment transactions are secure and implemented following industry “best practice” and in compliance with local legislation. We never handle (or have access to) credit card numbers and related information in clear. Ariane is also certified for PCI DSS v3.2.1

The inside kiosks come in a variety of colors and can be customized with your own graphics.